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Birmingham Control Centre
The Birmingham Control Centre - one of Europe's leading hubs for security monitoring and services
The Birmingham Control Centre is one of Europe's leading hubs for security monitoring and services, with CCTV cameras located throughout Birmingham. We offer a comprehensive package of services that can be tailored to your individual organisational needs, including:

  • Alarm systems / monitoring / call outs
  • Remote CCTV monitoring
  • Key holding services and active response
  • Lone worker systems

We are committed to providing a high quality service at very competitive rates.
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Latest News

DCP161 Excess Capacity Charges - We've got it covered
16 Apr
What is DCP161 DCP161 is a new government legislation which came into effect from the 1st April 2018, it means that users with a Half Hourly electricity supply who exceed their available capacity will be charged an excess penalty rate which could be up to 3 times higher than the standard rate. Why has this been introduced DCP161 has been introduced to recover the additional costs that Distribution Network Operators (DNOs) can incur when customers exceed their available capacity levels. Who determines the available capacity levels and how are they calculated The available capacity levels are controlled by the Distribution Network Operators (DNOs) and are created using industry standards which takes into account the type and size of the building and its use. This allows the DNOs to predict the expected maximum usage for the school. A tolerance level is added to the expected maximum usage and that determines the available capacity level that is set. Why is this affecting only HH meters and not NHH This legislation only affects meters that have a current transformer within them. Therefore this only applies to Half Hourly meters. What does your school need to do? BCC Subscribing Schools The Procurement Service are monitoring the maximum demand (highest usage) for each school and how this compares to the available capacity level that has been set. We will be communicating directly with any schools that we feel may be affected by the DCP161 to discuss recommendations on how to proceed. If your school is undergoing/ due to undergo any changes that are likely to result in a large increase in electricity usage please inform The Procurement Service as soon as possible so that we can take this into consideration. Non BCC Subscribing Schools For schools that do not subscribe to The Procurement Service we would suggest that you contact your current Half Hourly electricity supplier and request to be sent details of your maximum demand within the last 2 years (minimum) and details of your available supply capacity level. A tolerance of around 25% between your maximum demand and your available supply capacity is recommended. If this is not the case for your school you should contact your DNO to discuss increasing your available supply capacity level, your current supplier should be able to help you with this. If you have any queries regarding DCP161 please contact: The Procurement Service: 0121 464 8000 or CPS@birmingham.gov.uk EDF: Please ensure you state you are a Birmingham City Council School : 0845 300 4904 or CCSCustomerServices@edfenergy.com
BESS Newsletter - March 2018
16 Mar
Please find attached our latest BESS Newsletter.
Coach/Mini Bus Hire for Schools : Tell Us What You Need!
13 Mar
The Procurement Service are currently exploring the opportunity for a Coach/Mini Bus hire contract. With this in mind we wanted to establish the requirements for schools, your assistance will help form a robost tendering process which meets your needs. Click here to tell us what YOU need
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Training & Events

26 Apr
Level 3 Award in First Aid at Work (Requalification) April 18 - THE KENRICK CENTRE HARBORNE
The courses run over two days and conforms to the Health and Safety Executive syllabus which satisfies the duty to provide a qualified ‘first aider’ as required under the Health & Safety (First Aid at Work) Regulations. Principles covered: Understand the role of the first aider including reference to: * The importance of preventing cross infection * The need for recording incidents and actions * Use of available equipment Assess the situation and circumstances in order to act safely, promptly and effectively in an emergency. Administer first aid to a casualty who is unconscious ( including seizure) Administer cardiopulmonary resuscitation. Administer first aid to a casualty who is choking. Administer first aid to a casualty who is suffering from shock. Provide appropriate first aid to minor injuries (including small cuts, grazes and bruises, minor burns and scalds, small splinters). Administer first aid to a casualty with: *Injuries to bones, muscles and joints, including suspected spinal injury *Chest injuries *Burns and scalds *Eye injuries *Sudden poisoning *Anaphylactic shock. Recognise the presence of major illness and provide appropriate first aid (including heart attack, stroke, epilepsy, asthma, diabetes
26 Apr
DSL Visits to CASS and MASH
The Education Officers, as part of the School Safeguarding Improvement Team, are continuing to look at ways that the work of CASS and MASH can be promoted within the Education sector. As well as this, we are striving to improve education professional’s knowledge, understanding and awareness of what it is like in CASS/MASH on a day to day basis. DSLs being able to “experience” life on the ground floor at Lancaster Circus, there will increase understanding and awareness of the processes and procedures that the professionals here in Children’s Services undertake, but will also help to forge but also the professional relationships and links between school and Children’s Services. The format/agenda would be as follows: Strategic tour of floor – CASS. Introduction to people/agencies. (such as Early Help, Partners, Referral and Advice Officers and staff on Inbox) Strategic tour of floor – MASH. Introduction to people/agencies. (such as social workers, police, health, DA screening and CSE teams.) Q and A session and opportunity for networking with other DSLs.
30 Apr
Mental Health First Aid - Adult - April 2018
You will learn to recognise the early signs of mental health problems and respond appropriately to assist people. You will gain practical skills to offer initial support to someone who is experiencing a mental health problem, until professional treatment can be accessed, while keeping yourself safe. The course covers common mental health problems and has been designed to fit into four manageable chunks: * Mental Health First Aid, mental health and depression * Depression (continued) and suicidal crisis * Anxiety, personality disorders, eating disorders and self-harm * Psychosis, schizophrenia and bipolar disorder