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Changes to Collection Times

“We hope you are all keeping safe and well in this difficult time.
 
We have been working hard to ensure that all our crews have continued to offer a daily service during the Covid-19 lockdown.  Unlike our competitors, we have been operating a full service to all our customers via adjusted hours to safeguard the safety and wellbeing of our employees and customers.
 
With this in mind, we have changed some of our collection times with many crews leaving our depots as early as 4am. This is to minimise social interaction and maintain social distancing, while continuing to meet the needs of our customers and make your normal weekly collection.
 
We appreciate that following the recent government, opening to more pupils is now at the forefront of your mind and as such a full collection and recycling service will resumed for schools across the city. To ensure that your staff and students, as well as our hard-working front-line crews, stay safe your collection times could be as early as 5.00am. 
 
On collection days please assist us in these difficult times, by ensuring your gates are unlocked, with your containers presented and accessible for 5.00am.
 
We are grateful for your support at this time of unprecedented challenge and urge you to stay safe, protect yourself, and protect others.”
 
Think regards
 
Brett Sargeant
Commercial Waste - Service Manager
Montague Street Depot
Bordesley
B9 4BA
 0121 303 2894

21 May 2020

Author
Brett Sargeant
Commercial Waste Services
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